Shipping Policy
Karachi Orders
Customers can self-collect their orders from our showroom or have them delivered via ride-hailing and delivery services.
- Self-Collection: Available during working hours only (11:00 to 20:00 / 8:00 PM).
- Courier Service: Also available for deliveries within Karachi.
Nationwide Orders
- Same-Day Shipping: Orders placed by 19:00 (7:00 PM Pakistan Standard Time) will be shipped the same day via Registered Courier Service.
- Next-Day Dispatch: Orders received after 19:00 will be dispatched the next working day.
- Sundays & Holidays: Orders received on Sundays or National Holidays will be processed and shipped on the next working day.
- Delivery Timelines: Standard delivery time is 3 to 5 working days (no delivery on Sundays). Remote locations may take up to 7 working days.
- Overnight Delivery: Kindly mention this with your order; extra charges will apply for overnight service.
- Preferred Courier: We deliver via our network partners. For any specifically preferred courier service, extra delivery charges will apply.
Payment & COD Policy
Orders will be shipped only after complete payment has been received. Please note the following regarding charges:
- Shipping Charges: All delivery and courier service charges are to be borne by the customer.
- COD Policy: Cash on Delivery (COD) is NOT available for product orders or delivery charges.